Client Support Center

Eventim Marketing Support | Client Requests & Form Submissions

  • Updated

This article highlights email marketing communications and broader marketing support options provided by Eventim USA. For more information on how to utilize your own email marketing tools, check out: Email Marketing Tools for Clients and Email Marketing Onboarding Guide (Hive.co).

What does Eventim offer in terms of marketing support? 

Eventim sends branded email communications to ticket purchasers and newsletter subscribers. These emails are curated based on recipient location and interests to highlight relevant events.

In addition to email, Eventim offers marketing support across CRM, homepage, web content, social media, and tracking. All requests should now be submitted through the appropriate form to help streamline support and improve execution.

Eventim Email Marketing: Regular Newsletters

Eventim currently sends the following editorial email campaigns regularly:

  • Weekly Regional Newsletter
  • Monthly Festival Guide Newsletter 

Weekly Regional Newsletter

Weekly Regional Newsletters are sent out every week to highlight a handful of upcoming shows that week in target markets. Shows for this email are curated directly from venues' and promoters’ calendars on Eventim, but clients can request to have a show pushed when they’d like.

These regional email blasts currently cover the following markets:

  • Austin
  • Dallas
  • Los Angeles
  • New York City
  • Philadelphia
  • Phoenix
  • San Francisco

How to request to be featured in a Weekly Regional Newsletter

If you are a client in one of the above cities and would like to request an event to be featured in a weekly email, please fill out this Eventim Newsletter Request form.

What if my region is not one of the featured email blasts? 

We offer additional marketing support beyond the featured email cities, including homepage placement, CRM campaigns, social posts, and more. To request visibility for your event, please fill out the General Marketing Request Form.

Monthly Festival Guide Newsletter

Your Business Development Rep or Client Service Manager can also help guide you to the appropriate form. 

Monthly Festival Guide Newsletter  

The Music Festival Guide Newsletter is an email blast sent out regularly to previous music festival purchasers across the United States. At the top, this email blast highlights featured music festivals, on-sale announcements, and lineup announcements. The second half of the email blast lists out a few of the upcoming music festivals in chronological order.

How to request to be featured in a Music Festival Newsletter? 
To request inclusion in an upcoming Festival Newsletter Guide, please fill out the Newsletter Request Form.

Reminder: Use the New Marketing Request Forms

To support your campaign more efficiently and reduce email back-and-forth, all marketing support should now be submitted through one of the following forms:

Questions? Reach out to your Client Service Manager or contact marketing@eventim.com.

 

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