The Eventim V1 system has two layers of grouping for organizing tickets on the event page: "Tabs" and "Groups", which are a group of tickets inside a single tab that live under a specified header. 

Get Started

Important: Shopping cart must be activated at the client level before Tabs can be created. 

Setting: Client Dashboard > Brand Settings > Customer Checkout Section > Show Shopping Cart > Yes

Create an event or edit an existing event. In the event dashboard go to the Edit Menu and click Tickets. Create a group by clicking Add a group.

In the Ticket Group window, fill out the following fields:

• Tab Group: Assign the ticket group to a tab. If you aren’t using tabs, assign the group to the default tab called Tickets.
• Pricing Section: Assign a pricing section to the group. If this is a GA section (ie not reserved seating), select GA.
• Name: Give the group a name.
• Is Expanded: To auto-expand the group (ie have it open and act as a header), check the checkbox. Otherwise, the tickets in that group will live inside a toggle, meaning that you can open and close the group.

Click Save.

Add Tickets to Group

Once your group has been created, it will appear in the ticket manager.

To add tickets to the group, drag and drop them into the drop area using the move icon to the right of the ticket.

You can add existing tickets to your group, or create new tickets to be added to the group. To create a new ticket to add to the group, click the Add a ticket type link at the bottom of the tab group.

The new ticket will appear in the Ungrouped Tickets section.

Any new tickets or tickets that don’t belong to a group will live in the Ungrouped Tickets section. Each tab will have its own Ungrouped Tickets section.

Move Groups

Change the sort order of any group within a tab by using the move icon to the right of the group header.

You can also edit the group name or change the auto-expand settings at any time using the edit icon located to the right of the group header.